Zain Gulel

Agile Coach & Kanban Trainer

"Agile is about delivering value, not just working software."

M. Cohn

About me

I’ve spent over 20 years in IT, and since 2018, my focus has been helping teams improve how they work through Agile, Kanban, and data-driven delivery. Over the years, I’ve worked as a Scrum Master, Product Owner, and Agile Project Manager — which means I understand the day-to-day realities teams face when trying to deliver in complex environments.

I believe small, evolutionary changes can create real, lasting impact — without the noise of rigid processes. My background spans tech, public sector, aerospace, and manufacturing, where I’ve coached teams to build sustainable agility, improve flow, and align delivery with meaningful outcomes.

One example I’m proud of — at Microsoft, I helped introduce the Kanban Method to a struggling DevOps environment, leading to a 247% increase in bug resolution and a 35% boost in user story throughput. For me, that’s what flow is about: simplifying the way teams work so they can focus on delivering real value, not firefighting.

I’m passionate about reducing friction, creating predictability, and helping teams evolve how they work — outcome over output, flow over chaos.

In addition to Kanban University training, I hold a range of industry-recognised credentials in Agile coaching, Scrum, SAFe, and Project Management, supporting my ability to work across teams and organisations of varying maturity and scale.

Flow Sensei is part of that mission — together with my partner Bjoern, we’ve created this space to help teams discover the power of flow, share proven Kanban practices, and collaborate with others who believe in pragmatic, people-first agility.

Ongoing Learning & Accreditation

Relevant Training & Certifications

Agile Coaching & Facilitation
  • ICAgile Certified Professional in Agile Coaching (ICP-ACC)
  • ICAgile Certified Professional in Agile Team Facilitation (ICP-ATF)

Scrum & Product Ownership
  • Professional Scrum Master™ I & II (Scrum.org)
  • Certified Scrum Product Owner® (Scrum Alliance)
  • Certified SAFe® 6 Scrum Master (Scaled Agile Inc.)
  • Certified SAFe® 5 Advanced Scrum Master (Scaled Agile Inc.)

Scaled Agile Certifications
  • Certified SAFe® 5 Product Owner/Product Manager (Scaled Agile Inc.)
  • Certified SAFe® 4 Agilist (Scaled Agile Inc.)
  • Certified SAFe® 5 DevOps Practitioner (Scaled Agile Inc.)

Project & Programme Management
  • PRINCE2® Foundation & Practitioner (AXELOS®)
  • PRINCE2 Agile® Practitioner (AXELOS®)
  • AgilePM® Foundation & Practitioner (APMG International)