Upcoming KSD Trainings

Learning objectives: What you’ll learn

• Design and visualize an effective Kanban system
• Identify and model different types of work and workflows
• Improve service delivery using flow-based thinking
• Manage Work In Progress (WIP) to optimize efficiency and reduce overburdening
• Use flow metrics to guide decisions and improvements
• Apply evolutionary change for sustainable improvements
• Build feedback loops that foster continuous learning and adaptation

Topics covered

• The Kanban Method in depth
• Kanban principles and practices
• Visualizing work and designing Kanban systems
• Classes of service and work item types
• Managing flow and optimizing delivery
• Work In Progress (WIP) limits and pull-based work management
• Using flow-based metrics (lead time, throughput, WIP)
• Feedback loops and cadences
• Applying evolutionary change management

Is this the right course for me?

If you are a team lead, Agile coach, manager, Scrum Master, or team member who wants to design or improve a Kanban system and enable sustainable performance improvements—this course is for you.

This course is designed for:

• Scrum Masters and Agile Coaches
• Team leads and delivery managers
• Developers or team members working in knowledge work
• Change agents and managers

You will especially benefit if your current system struggles with:

• Unclear or inconsistent workflows
• Lack of predictability
• Bottlenecks and inefficiencies
• Overburdened teams
• Low transparency and engagement
• Difficulty managing unplanned work or dependencies

Requirements

• No prior Kanban experience required.
• Familiarity with your team’s or organization’s current ways of working is helpful.
• No specific Agile or Scrum knowledge required.

Preparation

• No specific preparation required—just bring your experience and context.
• If you have existing workflows or boards, you are welcome to bring examples.