Upcoming KSI Trainings

Learning objectives: What you’ll learn

• Analyze and optimize an existing Kanban system
• Manage variability, dependencies, and flow across multiple teams and services
• Use advanced flow metrics to improve predictability and performance
• Scale Kanban beyond the team level
• Foster a continuous improvement culture across services and organizational boundaries
• Manage evolutionary change in complex environments
• Apply advanced feedback loops and service delivery review.

Topics covered

• Reviewing and analyzing existing Kanban systems
• Managing and optimizing flow at service and system level
• Advanced flow metrics (lead time distribution, flow efficiency, aging WIP, etc.)
• Variability and demand shaping
• Managing dependencies and unplanned work
• Scaling Kanban across multiple teams and services
• Feedback loops at scale (Service Delivery Review, Risk Review, Operations Review)
• Evolutionary change in complex systems
• Fostering a culture of continuous improvement

Is this the right course for me?

If you already have a Kanban system in place and want to improve its maturity, manage complexity, and scale Kanban practices—this is your next step.

This course is designed for:

• Scrum Masters and Agile Coaches
• Team leads and delivery managers
• Service delivery managers
• Change agents and managers
• Anyone responsible for improving service delivery in an organization

You will especially benefit if you are dealing with:

• Complex workflows and dependencies
• Variability and unpredictable demand
• Scaling challenges across teams and services
• Low flow efficiency
• Service delivery issues
• Resistance to continuous improvement

Requirements

• Prior Kanban training required (Kanban System Design (KMP I)).
• You should have experience working with a Kanban system.
• Familiarity with flow-based thinking and basic Kanban concepts.

Preparation

• Please review your current Kanban system before attending.
• Bring real-world examples and challenges you want to explore during the course.