Upcoming KSI Trainings

STATIK steps

• Define your service
• Identify sources of dissatisfaction (internal/external)
• Analyze demand
• Analyze capabilities
• Map the workflow(s)
• Identify classes of service
• Design the Kanban system (board, policies, ...)

Systems Thinking

Systems thinking in STATIK means viewing the entire work system as a connected whole, rather than focusing on isolated roles or tasks. It helps uncover how demand, policies, dependencies, and feedback loops interact to affect flow and outcomes. This holistic perspective ensures that the Kanban system addresses root causes and real service needs, not just surface-level symptoms.

Learning objectives: What you’ll learn

• Understand the purpose and key steps of the STATIK approach
• Analyze sources of dissatisfaction and system purpose
• Model workflows and classes of service
• Design a context-specific Kanban system
• Create tickets and boards that support pull-based work
• Identify opportunities for improvement using systems thinking
• Build the foundation for a sustainable, service-oriented Kanban system

Is this the right course for me?

If you want to start or re-design a Kanban system based on real needs—not frameworks—STATIK gives you the method and mindset to do so.

This course is designed for:

• Newcomers to Kanban
• Team leads and managers looking to improve flow
• Scrum Masters and Agile Coaches
• Change agents and delivery roles

You will especially benefit if your current system struggles with:

• Unclear workflows or invisible work
• Lack of customer alignment
• Inefficient flow or overburdened teams
• Difficulty initiating or evolving Kanban meaningfully

Requirements

• No prior Kanban experience required.
• Familiarity with your own work context is helpful.
• No specific Agile or Scrum knowledge needed.

Preparation

• No special preparation needed.
• If you have current boards or workflows, feel free to bring examples.